Can I Stop the Timer on New Emails?
If you'd like to pause the timer, click the pause button (two vertical lines). Once paused, the icon will change to a play button which you can click to resume the timer.
If you'd like to cancel the timer completely, click the X. This will remove the timer from the email completely and no time entry will be saved when the email is sent.
Can I Turn Off Automatic Time Entries For Emails?
By default, Zola Suite starts a timer automatically when you draft an email associated with a matter and then generates a Time Entry for each message. However, you also have the ability to review and edit the Time Entry prior to saving it or turn the ...
How Do I Stop My Email From Syncing in Zola Suite?
Zola Suite is able to sync with your existing email provider. If you wish to stop the sync at any time, reach out to support so we can remove your account on our end. If you wish to stop sync so you can register a different email account, simply ...
How Do I Assign Multiple Emails to a Matter?
Are you tired of having to organize your emails into subfolders for each client or Matter? We have a solution. In Zola Suite, you can relate emails to a Matter in bulk. First go to to the Email Section in Zola Suite: you can do this from anywhere ...
Who Will the New Lead Notifications Be Sent To?
Each time a new Leads come into the CRM, there will be an Email notification that gets sent to anyone in the firm that you choose to add within Firm Settings. Navigate to Firm Settings Select CRM Options Under the section, Notified Users for Form ...
Email Setup Overview
When you log into Zola Suite, the first page you will see is the Dashboard. The left hand window will display a message to get started Select "Click here to get started" OR go to My Settings, scroll down to Email Setup, and Click Register. A new ...
Experiencing degraded performance in Zola Suite?