How Can I Report an Issue Anonymously?
Yes! Zola Media’s Anonymous Reporting
form can be used to report possible illegal, unethical, or improper conduct independent of our normal communication channels if those other channels are not sufficient for this purpose. Any unrelated submissions will be ignored
The anonymous reporting is available to partners, employees, clients, contractors, vendors, and other miscellaneous parties engaged in a business relationship with Zola Media. This anonymous report will go directly to Zola Media management for review and remediation.
What is the Split Compensation Report?
The Split Compensation Report is one of Zola Suite's advanced reports that allows you to see data by user for matters that they are a responsible or an originating attorney for. (if they billed for a matter that they are not an originating or ...
What is a Work In Progress Report?
The Work In Progress Report (WIP) is where you will be able to see all of the unbilled time from every user in your firm. You can use the filters to show the unbilled time by Client, Matter, Responsible Attorney, Practice Area, and Billing Type. You ...
How Can I See What Fee's Were Collected?
You can pull a report which shows a full list of all professional fees and expenses that have been collected for a specific Matter or Zola Suite User. To access this report, visit the Accounting section, and select the Reports Tab. The Fee Allocation ...
What is a Three-way Reconciliation Report?
A Three-way Reconciliation Report is a report that compares your Bank Statement balance (you enter this in), Book Balance in Zola Suite and the Client Ledger Balances in Zola Suite. Running this report is a great way to catch discrepancies and ensure ...
What is a Timekeeper Productivity Report?
The Timekeeper Productivity Report is where you will be able to review all of the billable hours and realization rates organized by the timekeeper. Within this report, you will have the ability to utilize all of the filters you see below. Below are ...
Experiencing degraded performance in Zola Suite?