How Do I Add User Rates to a Matter?
If you need to add a special rate to a specific Matter that is outside of your default rate and
rate cards, then you will want to set up user rates within that specific
Matter.
- Select the 'Options' tab inside of the Matter

- Scroll down to 'User Rates'
- Click on the plus sign

- Select the user from the drop-down list and enter in the rate

- Click on the checkmark to save the rate

If you are using a Rate Card, the User Rate will override the rates in the Rate Card
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Experiencing degraded performance in CARET Legal?