How do I refund a client’s payment using APX?
When you process a client payment that was made through APX, that payment can easily be refunded right in Zola Suite.
To create the refund, you will first need to go to the main accounting sections and select Banks and Registers. Select the account the payment was deposited to and locate the transaction.
Every transaction will have a pencil icon located to the right. Clicking on the pencil will allow you to edit the deposit details.
Click on the "Refund" button on the bottom left side of the deposit details screen.
This will initiate the refund to the client.
There are no fees associated with Refunds.
Deleting the payment will not refund the payment!
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