How Do I Remove a User From My Account?
We recommend deactivating a user and inviting any new users to maintain data integrity.
Your billing information will automatically be updated once they have been deactivated.
How do I View Other Users' Events?
Zola Suite's Calendar allows you to view Events scheduled for yourself, as well as for other users at your Firm. You have the ability to choose which users you would like follow, so you can automatically see their Calendar from both the main Calendar ...
What is the difference between My Settings and Firm Settings?
My Settings gives you access to your personal settings such as User Profile settings, Email Account settings and Password settings. Firm Settings is for administrator use and allows customization of the firm's Zola account. Users with access to ...
How do I to Add Group Permissions for Matters?
Do you have Matters and Practice Areas that only a group of users require access to? Not everyone at the firm needs access to a certain practice area and the Matters related to them? Now you have the ability to create groups for permissions. This ...
How Do I Set Up Increments for Time-Based Billing?
Zola Suite supports increments on a per-matter basis and also supports a firm-wide default increment. There are a few methods throughout Zola Suite to set up increments for time-based billing. Setting increment when creating a new matter Create a new ...
What is a Firm Collaborator?
Through the Firm Collaborators feature, you can assign additional users to a matter. A collaborator may be another attorney, staff, billing or intake person, docketing manager, or legal assistant/paralegal. To add a Firm Collaborator, navigate to ...
Experiencing degraded performance in Zola Suite?