How do I re-register my email account in Zola Suite?

How Do I Register My Email Account in Zola Suite?

If you are looking to sync your email account with Zola Suite, change the email account registered, or even restart the connection between your email account and Zola Suite you will need to Re-register.
  • Go to "My Settings"

  • Scroll down to Email Setup and select your email provider.

  • A window will pop up and ask for your email address and password.

    Google or IMAP email
    Microsoft O365 email

  • Once your email is Registered, log out of Zola, clear your cache, and log back in. The sync should be up and running, then you will need to Map your Folders. To do so,

  • Go to "My Settings"

For Exchange users, the Trash folder should be mapped to "Deleted Items" and Spam should be Mapped to "Junk Email"

    • Related Articles

    • How Do I Stop My Email From Syncing in Zola Suite?

      Zola Suite is able to sync with your existing email provider. If you wish to stop the sync at any time, reach out to support so we can remove your account on our end. If you wish to stop sync so you can register a different email account, simply ...
    • Why does my email account keep getting disconnected?

      If you see a message that your email account was unauthenticated in Zola Suite, it means that your email provider has disconnected our access to your email account. This is usually caused by IMAP being disabled or your email account password being ...
    • How Do I Register For Zola Caseway?

      If your law firm needs to send you invoices or documents, they can do so through Zola Suite's secure client portal, Caseway. Here's how you can get started with Caseway. Before you can log in, you will need to be invited by the firm by way of them ...
    • Why Should I Add My Email Account to Zola Suite?

      Email is an essential piece of Zola Suite, and the one time setup is quick and painless. With our native email client, you get all the features of a regular email client in addition to being able to: Assign multiple emails to a matter with a click of ...
    • Email Setup Overview

      Zola Suite's Email integration allows you to connect an existing email account to Zola Suite to help you manage your day-to-day tasks in one location. Follow the steps below to get started: When you log into Zola Suite, the first page you will see is ...


    Experiencing degraded performance in CARET Legal?