How Do I Undo a Write-Off?

How Do I Undo a Write-Off?

If you have previously written off the remaining balance of an invoice, but end up receiving payment for it, you can easily undo the write-off. Undoing the write-off will bring the balance back to the invoice, and increase your Accounts Receivable balance. You can then apply payment.

To undo the write-off,  go back to the invoice edit page and click on the Actions button, and click on "Write-off." 

Simply uncheck the write-off box and hit Save.

 

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