I accidentally deleted a Matter, can I undo the deletion?

I Accidentally Deleted a Matter, Can I Undo the Deletion?

Accidents happen, but don't worry Zola Suite has got you covered!
  1. Locate the 'Deleted' Matters section by clicking the Matters icon on the navigation pane. Find the necessary matter and click "Restore Matter."

If you accidentally deleted a matter and need to get the information back just send an email to our support team

Please make sure to include the Matter Name in your email or some other way to identify which matter needs to be restored. After we reverse the deletion it may take 5-10 minutes for the matter to reappear in your Matter list.

    • Related Articles

    • How Do I Delete Invoices?

      Deleting an Invoice will depend on what status the invoice is currently in and the result of deletion will depend on how exactly you created the invoice. Invoice Status: An invoice can be in Draft, Submit For Approval, Approved/Not Paid, Partially ...
    • What Happens If I Delete an Email After I Associated It With a Matter?

      If you delete a message from your Inbox after it has been associated with a Matter, it will only be removed from your inbox but remain within the associated Matter so you can refer back to it at any point in time.
    • Can I Recover a Deleted Matter or Documents?

      There may be times where you need to recover a Matter or Document that has previously been deleted. It may have been deleted in error, or there may still be open AR associated with the Matter that needs to be addressed. Whatever the reason, you can ...
    • How Do I Delete An Email In Zola Suite?

      Deleting Emails in your Zola Suite Email Client is simple! Follow the steps below. First, open the Zola Suite Email Client and locate the email you wish to delete. Next, either locate the trash can icon by hovering over the email in your inbox, or ...
    • How Do I Disassociate an Email From a Matter?

      With Zola Suites email feature, you are able to assign an email to a matter. If you assign the email to an incorrect Matter or you just do not want the email saved anymore, you can unlink/delete the email. If the email is still stored in your email ...


    Experiencing degraded performance in CARET Legal?