If I assign a message in my inbox to a specific matter, will all subsequent messages in the thread b

Will All Responses in an Email Chain Automatically Save to the Matter?

No, all subsequent emails in the same thread will not be assigned to the Matter by default.

However, all messages from a contact associated with a Matter will show a purple briefcase next to the sender's name. By hovering over the briefcase, you will be able to see any Matters this Contact is related to, and what their role is. You can then choose which messages you wish to save.

For Email chains, we suggest associating a later response to the Matter. This will show the full thread in one email, rather than cluttering your Communications section with redundant information
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