If I upload a document and decide to share it with a client, I understand that Zola Suite will autom

Can I View The Email My Client Gets When I Share a Document With Them?

If I upload a document and decide to share it with a client, I understand that Zola Suite will automatically send out an email. Will these notifications appear in my outbox?

No, you will not see this message in your outbox. These messages are sent via Zola Suite's notification system and not through your individual mailbox.

*It’s important to note that when setting up a new account, a client must go through a two-step verification process which includes clicking on a link in this email and also entering a code sent via SMS. Learn more in the client portal FAQs.

    • Related Articles

    • Can I Share Multiple Documents at Once?

      Are you looking to securely send more than one Document or Invoice to your clients through Zola Suite? You can now share multiple Documents and Invoices at the same time! To do this: Check off all of the Documents or Invoices you wish to share. Click ...
    • How Can I Share Documents with My Clients Through Zola Suite?

      Here are 2 ways that you can share a document within Zola Suite: "Email as Attachment" or "Share via Caseway" Email as Attachment Navigate to the document section Click on the 3 dots on the far right side of the document you'd like to share ...
    • How Do I Resend the Caseway Invitation and Security Code to a Client?

      The first time you share a Document or Invoice with a client, they will be sent an invitation to register for zolacaseway.com, along with a security code via text message. Should the client not have the email or text message for any reason, you can ...
    • How Do My Clients Register Their Caseway Account?

      When you want to share invoices or documents with your clients, you can do so through our secure client portal, Caseway. Before they can log in, they will need to be invited by first sharing a Document or Invoice via Caseway Once they are invited ...
    • Is My Client Able to View Any of Their Matter Information?

      No, this information is intended for internal use only within Zola Suite. Should you give a client the option to sign up for Caseway, they will only be able to view Documents and Invoices that you have shared with them.

    Status

    Experiencing degraded performance in Zola Suite?