My Calendar Events Are Not Syncing
Delay in Sync - due to the size of the Calendar, it may take up to 15 to 30 minutes for a full and complete sync of all calendar entries.
Recurring Events - Zola Suite will maintain recurring events/tasks that are initially synced. However, if the recurring task is changed/edited (ex. a Monthly Meeting event is held on the first Monday of every month, then changed to Tuesday), Zola Suite suite does not support the change in the recurrence.
If you have any additional questions regarding Calendar Syncing, please reach out to Zola Suite Support for assistance.
How Do I Sync My Google or Office 365 Calendar?
If you use Outlook to access your Office 365 calendar, be sure to disable reminders before syncing your Calendar Events. First, launch Outlook and click "Calendar" near the bottom of the screen. To stop Outlook from creating reminders by default ...
How Do I Check My Calendar Sync Status?
If you are noticing that not all of your events are syncing onto your Calendar, you can always check the sync status to see if your sync is active. To check this: Go to either the Calendar on your Dashboard or the Calendar section Click on the ...
How Do I Re-Sync My Office 365 or Google Calendar?
If you notice that your Calendar does not seem to be syncing, first check to see that status of your sync. If your sync has stopped, follow these steps. To re-sync once your sync is stopped: Go to the Calendar section Click on the "Share/Sync" button ...
How do I stop my Zola Suite Calendar from syncing w/ my Office 365 or Google Calendar?
To stop calendar syncing, select “View Sync Settings” under Sync/Share Once the sync settings window pops up you can select “stop sync” to stop syncing between Zola Suite and your external calendar. Due to limitations of external applications, ...
Can Users See Events for Matters They Don't Have Access To?
If one of my legal assistant’s has a Zola Suite account but doesn’t have access to a specific Matter, what will they see for corresponding events when looking at my calendar? He or she would be able to see that you have an appointment with a "Busy” ...
Experiencing degraded performance in Zola Suite?