On my calendar, I see a number of events that have a crossed out recurrence symbol. What does that mean?
That symbol occurs when there is an exception to a recurring event. If you have changed the individual event's details, it will show this icon.
My Calendar Events Are Not Syncing
If you are trying to sync calendar events in Zola Suite and your sync status is active, the following may occur: Delay in Sync - due to the size of the Calendar, it may take up to 15 to 30 minutes for a full and complete sync of all calendar entries. ...
Can Users See Events for Matters They Don't Have Access To?
If one of my legal assistant’s has a Zola Suite account but doesn’t have access to a specific Matter, what will they see for corresponding events when looking at my calendar? He or she would be able to see that you have an appointment with a "Busy” ...
How Do I Clear Duplicates on My Office 365 Calendar?
If you notice that you have duplicated events on your Office 365 Calendar, you are able to remove them. To remove duplicate items from your Calendar, do the following: Go to your Calendar in Office 365 In the Navigation Pane, select the Calendar ...
Adding Firm Attendees On Calendar Events
When it comes to creating a calendar Event that multiple Zola Suite users will be attending, there is no need to invite them as an attendee via email. Each Zola Suite user has their own unique Calendar, where they can add Events for themselves, or ...
I See Where I Can Add a Matter Name but What About a Matter Number? How Are Those Assigned?
Matter numbers are assigned by the system when you create a new matter. As the user, you can, however, choose the format of a matter number. For example, you may elect to have it be a simple number (e.g. 00010) or a number and matter name (e.g. 00010 ...
Experiencing degraded performance in Zola Suite?