Once a status has been closed, can I reopen it?

Once a Matter has been closed, can I reopen it?

Yes, a Closed Status is in no way permanent. If at any time you need to reopen the Matter, you can simply:
  • click on the Matter within the “Matters" section of your account.
  • Sort by status at the top of the page or do a search to quickly locate it.

  • Click on Status and select Open and hit the checkmark to save.

The matter will now show under the Open Matters tab in Matters.

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