How Do I Refund LawPay Payments?
If a client makes a payment in error through Zola Suite's LawPay integration, you must take the following two steps:
- Remove the payment from the invoice where payment was made in error.
- Log into your LawPay account directly and initiate the refund.
Zola Suite does not initiate refunds directly, so it is important that once payment is removed from the invoice in Zola Suite, you take the second step by logging into your LawPay account to refund the payment there as well.
New! Zola Suite now offers native payment processing with Abacus Payment Exchange (APX). Read more about APX here or contact our Support Team for more information at email@example.com
What is LawPay?
LawPay allows you to process client payments safely and securely, while staying compliant with your local bar association by keeping funds separated in trust and operating accounts. They directly work with more than 90 bar associations (including the ...
How do I refund a client’s payment using APX?
When you process a client payment that was made through APX, that payment can easily be refunded right in Zola Suite. To create the refund, you will first need to go to the main accounting sections and select Banks and Registers. Select the account ...
How does LawPay integrate with Zola Suite?
Zola Payments, powered by LawPay, allow you to record payments and charge clients either via direct payment to an invoice or when recording a new retainer by selecting "Credit Card-LawPay" from the "Payment Method" field New! Zola Suite now offers ...
How do I set up the LawPay Integration with Zola Suite?
Zola Suite has the ability to make payments by charging credit cards and also offer clients the ability to pay invoices from within their portal by credit card as well. Before you are able to use Zola Payments, powered by LawPay, we need to connect ...
How Do I Create a New Retainer Using LawPay?
Zola Suite along with LawPay allow users to receive retainers and directly apply the funds to their accounts. To do so: Go to the Accounting section under the Invoices tab Click on the plus sign and select New Trust/Retainer Payment Fill out the ...
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