How Do I Refund LawPay Payments?

How Do I Refund LawPay Payments?

If a client makes a payment in error through Zola Suite's LawPay integration, you must take the following two steps:
  1. Remove the payment from the invoice where payment was made in error.



  2. Log into your LawPay account directly and initiate the refund.
Zola Suite does not initiate refunds directly, so it is important that once payment is removed from the invoice in Zola Suite, you take the second step by logging into your LawPay account to refund the payment there as well.

New! Zola Suite now offers native payment processing with Abacus Payment Exchange (APX). Read more about APX here or contact our Support Team for more information at support@zolasuite.com

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