Have you recently established a 2 way calendar sync between Zola Suite and either Google or Outlook?
If you notice that you see there are duplicate Events on your Calendars, this could be caused by a number of reasons.
Did you recently import events from your Google or Outlook Calendar? If so, the Events will exist separately on each. When you establish the 2 way sync, it will show the Events from both Calendars. To remove the duplicates:
1. Go to your Zola Suite Calendar
2. Select Import ---> View Imported Feeds
3. Undo the import from the calendar you are currently synced with
Do you have a shared Firm Calendar? Are other users on your account also syncing to the same Calendar? Only 1 user needs to sync their account with a shared Calendar. Depending on the user's Calendar you wish to use, just that person will need to establish the 2 way sync.
If you use a designated "Firm Calendar" our Support team can give you access to that account. Once your Log in as the "Firm Calendar" user, you can then establish the 2 way sync, which everyone will have access to.
How Do I Sync My Google or Office 365 Calendar?
If you use Outlook to access your Office 365 calendar, be sure to disable reminders before syncing your Calendar Events. First, launch Outlook and click "Calendar" near the bottom of the screen. To stop Outlook from creating reminders by default ...
My Calendar Events Are Not Syncing
If you are trying to sync calendar events in Zola Suite and your sync status is active, the following may occur: Delay in Sync - due to the size of the Calendar, it may take up to 15 to 30 minutes for a full and complete sync of all calendar entries. ...
How Do I Re-Sync My Office 365 or Google Calendar?
If you notice that your Calendar does not seem to be syncing, first check to see that status of your sync. If your sync has stopped, follow these steps. To re-sync once your sync is stopped: Go to the Calendar section Click on the "Share/Sync" button ...
How Do I Clear Duplicates on My Office 365 Calendar?
If you notice that you have duplicated events on your Office 365 Calendar, you are able to remove them. To remove duplicate items from your Calendar, do the following: Go to your Calendar in Office 365 In the Navigation Pane, select the Calendar ...
How Do I Check My Calendar Sync Status?
If you are noticing that not all of your events are syncing onto your Calendar, you can always check the sync status to see if your sync is active. To check this: Go to either the Calendar on your Dashboard or the Calendar section Click on the ...