Why is the Timer showing a different time than it actually is?
If the browser Zola Suite is running on is left unattended for an extended period of time, the timer display may stop running and thus cause the browser to show the incorrect time.
In order to correct this and show the correct amount of time, refresh the page or stop the timer to be billed.
Can I Stop the Timer on New Emails?
When you assign a Matter to a new email, a timer will automatically start running. Once the email is sent, a new time entry will be saved for the communication. To get started, assign the email you are about to compose to a matter using the dropdown ...
Quick Ways to Capture Time
If you are getting paid for time spent, then it goes without saying, if you aren’t billing for your time, you are leaving money on the table. Zola Suite has several nifty ways to capture your time: Convert a Calendar entry to a Time Entry when ...
Can I Turn Off Automatic Time Entries For Emails?
By default, Zola Suite starts a timer automatically when you draft an email associated with a matter and then generates a Time Entry for each message. However, you also have the ability to review and edit the Time Entry prior to saving it or turn the ...
What Is the Difference Between Actual Time and Billable Time?
The time that you enter into Zola Suite is called actual time. If you are billing using an increment, billable time will be the amount of time you bill your client once it has been rounded up using your increment. For instance, you work on drafting ...
Time Entry Rules
CARET Legal offers the ability to limit Time Entries from using pre-selected words that may cause the invoice to be rejected. In many areas of law, most frequently with corporate clients or during the LEDES upload process, bills are scanned and will ...
Experiencing degraded performance in CARET Legal?