Time
Time Entry Rules
CARET Legal offers the ability to limit Time Entries from using pre-selected words that may cause the invoice to be rejected. In many areas of law, most frequently with corporate clients or during the LEDES upload process, bills are scanned and will ...
How Can I See Future Time Entries?
While Zola Suite allows you to create future time entries via Calendar Events or by manually editing the date, we only allow you to bill for work that has already been done. The time list and unbilled activity page will automatically filter entries ...
Can I Upload Time Entries and Expenses from a Spreadsheet?
You can now easily import a spreadsheet with time entries and expenses through your Zola Suite account without the assistance of Zola’s migration team. Contact us for copies of these import templates. Once you have filled out your Time or Expenses ...
What are Work Categories?
Work Categories are any time-based work, or hourly services, that you charge for. They will be made available to you when creating new Time Entries and will show up on Invoices if a description is not provided. In your Firm Settings under the ...
How Do You Filter Time Entries by User?
If you are looking to see all Time Entries entered by a specific user you can do so by using the Advanced Search in the Time section. You can also utilize the other filters to make your search even more granular. To use the Advanced Search: Go to the ...
Time Entry Overview video
This video shows all the different ways to add a time entry into Zola Suite
What Is the Difference Between Actual Time and Billable Time?
The time that you enter into Zola Suite is called actual time. If you are billing using an increment, billable time will be the amount of time you bill your client once it has been rounded up using your increment. For instance, you work on drafting ...
Why is the Timer showing a different time than it actually is?
If the browser Zola Suite is running on is left unattended for an extended period of time, the timer display may stop running and thus cause the browser to show the incorrect time. In order to correct this and show the correct amount of time, refresh ...
Why can't I see future time entries?
To prevent pre-mature client billing, time entries do not show until they have occurred. This rule applies to any time entries created from the Calendar as well as time entered manually.
How do I print all Time for a Matter?
Time can be exported directly from the Time section of Zola as a CSV or PDF file. You can narrow down the exported data by using the advanced search, any data showing on the time grid will be exported.
What Is Meant by Billable Hours and Incremented Hours at the Bottom of the Time Page?
Actual hours do not show work rounded up and reflect the exact number of minutes worked. The incremented hours contain the rounded-up numbers that were billed to the client.
Can I Edit or Delete Invoiced Time Entries?
Zola Suite allows you to generate invoices from existing Time Entries and Expenses, which are considered "Unbilled Activity." Once the bill is created from that activity, the status will be marked as "Invoiced," and you will no longer see the edit or ...
What does the purple line next to a field mean?
You will see these markers throughout Zola Suite, they are there to let you know a field is required in order to save an entry.
Can I edit a Time Entry created from an event?
When scheduling an upcoming event, you have the option to generate a time entry with the event. It’s important to note that this time entry is only created after the end time for the scheduled event. Once the time entry has been automatically ...
When I go to create a new time entry, the rate is already populated - where does it get this data?
In Zola Suite there are three rates that can be defined. 1. Default User Rate - This will be entered in you My Settings 2. Matter Hourly Rate - This will be entered in the Matter Options section 3. Matter User Rate - This too will be found in the ...
Will the client see the description entered with each new time entry?
Yes, clients can see this information so be sure to be thorough and accurate in your description of the work performed.
What is the difference between billable and actual time?
Actual time is the time you entered into Zola (either through a calendar event, in the new time entry screen or by using the time keeper), and billable time is the amount you will charge your client by. Zola calculated the billable time by using the ...
Can I Track Time For a Flat Fee Matter?
When a Matter is set to "Not Billable" "Contingency Fee Based" or "Flat Fee Based" all Time Entries will automatically be saved as No Charge Don't Show. This will allow you to track the time for your own records, however, it will not show up on any ...